June
13, 2020

9 minutes of reading

Opinions are described Entrepreneur their contributors.


Our natural response to fear – our response in a fight or flight – is widely understood. Perceiving the threat, the hypothalamus in our brain sends a message to the adrenal glands and pituitary gland about the release of hormones that prepare the body for action. When the perceived threat goes away, the brain stops releasing these hormones, and homeostasis begins when our bodies return to normal. Light-pea.

However, things start to fall apart when our brains start continuously receive signals that there is a threat. When this happens, natural fear usually responds to a short circuit, and the body is stuck in a continuous cycle of hormone secretion and then tries to normalize. This creates a chronic form that depletes the body’s adaptive energy and leads to emotional exhaustion. Hans Sally, often referred to as the “father of stress research,” called him General adaptation syndrome, which goes from the initial stage of anxiety to resistance and ends with emotional exhaustion.

The impact on your employees is insidious and will get worse

The conditions for emotional exhaustion have been in place for many months for your employees – and for everyone else. Our brains are full of relentless nonspecific fear stimuli that arise from the Covid-19 pandemic. From the moment we open our eyes, we are drawn to the reminders that we lived in Kansas again. And only when countless disruptions in every aspect of our lives have proved insufficient, the major media and social media inform us daily, hourly, minute by minute about the rate of infection, deaths and ubiquitous risk. They enter directly into the Selye resistance stage and constantly deplete our adaptive energy.

You may not yet see the characters in your team, but it happens that they are already facing some degree of emotional exhaustion. It is equally likely that insurance stimuli too or financially it will end soon, that is, in the coming months things will only gradually get worse.

The negative consequences for your workplace should be overestimated. Mary D. Moller, an associate professor at the School of Human Internal Sessions at Pacific University and director of the Northwest Center for Integrated Health’s psychiatric service, spoke extensively about the negative impact of emotional exhaustion on people’s ability to learn and adapt. Other experts point to emotionally exhausted employees as less caring about customers and feel less personal accomplished at work – and a number of other serious physical and emotional issues.

Well, and most likely thinking of quitting.

Previous management strategies now will not help leaders

Mitigating the effects of this emotional exhaustion in the workplace has become a priority. Ignoring it may be a possible option, and winged ones could potentially worsen the situation. Unfortunately guide The practice was considered the most effective until just a few months ago just tried well enough now. They were designed to improve interaction, collaboration, and productivity, not to combat emotional exhaustion.

Traditional approaches to change management are equally likely to work. They are based on having a clear vision of the end result and clearly defined, incremental, deadlines to get there. To date, these things are unattainable for most organizations. Even if they were not, changes in the workplace represent only a small fraction of the constant negative stimuli that cause emotional exhaustion of employees. Addressing them singly is unlikely to have a significant impact.

Your employees need a safe area

The only thing you can do for your employees is to alleviate their emotional exhaustion by removal of negative stimuli from the work environment. Stop the irritation, stop the brain from shorting and give the brain and organs a chance to start healing. You can make the workplace essentially a desired safe area.

I saw first and foremost the impact of this first business that belonged to me – a small chain of toy stores. Their mandate was to create a fun environment for the children to make them want to come back. Worked, but I’ve always been a product on how much employees actually hoped to come to work too.

Most of them were either university students or parents of young children. For them, as it turned out, the idea of ​​playing and being happy children was a welcome respite from the pressure at home and at school. “You get it,” an employee once told me, “This is my happy place. Payment will be just a bonus!”

The ability of employees to recover adaptive energy in a safe area helps them develop adaptive resilience – mental strength and the ability to adapt and respond to frequently changing or uncertain conditions. Of course, accompanied by a temporary respite. Stressors will still be present in all other aspects of your employee’s life, causing the cycle to start all over again and drain adaptive energy again. But this only increases the value of the safe zone created for them.

Your employees need adaptive resilience management

Creating a safe zone for your team is a necessary first step in what I am talking about Adaptive sustainability guide. The basis of this safe zone – no wonder you are.

Your moods and yours play a critical role in your team’s emotional balance. In his research point Primary guidance, Goleman, Boyatzis and McKee emphasize the profound impact of a leader’s uplifting mood on jobs. This should be your starting point. After that, there are four things you can focus on:

1. Remove visual and auditory stimuli from the workplace

While safety and vigilance should be at the forefront of those in the workplace, it should not come in uninterrupted streams. Try to avoid talking about the news during meetings and discussions about work. Encourage employees to take breaks from social media during business hours. At the moment they are full of negative stimuli. There is a difference between awareness and exaggeration.

2. Create confidence

Mitigating the widespread atmosphere of uncertainty is another goal of the safe zone. The lack of confidence is a powerful stressor which affects people both mentally and physically. While it’s true that you can’t have certainty in where your business and workplace will be in the coming months, you can create a degree of certainty in how each day will look for your employees. It starts with establishing predictable procedures at work.

Routines are there effective ways to bring order from chaosand, as a manager, is an important factor that you set for them. For example, one effective approach is to have a highly structured 6-minute party with the team every morning. If you deviate from the 6-minute limit, differ greatly from the format, and keep the content meaningful, this practice begins each workday with that little order – an alarm that the safe zone has begun.

These deadlocks are especially valuable if you find yourself with a remote workforce where employees can struggle to separate home life from work life. They are also a powerful tool that reminds your team that no matter what, their purpose remains the same. The goal, as Dan Pink emphasizes in his Autonomy-skill for the purpose of appointment, is a critical motivator for ongoing participation.

3. Strengthen communication

Communication with your employees is definitely important. But it presents not only the volume but also the nature and quality of communication that are important. A 2015 study found that work-related communication and learning, as well as communication with positive attitudes, were a strong counteraction to emotional exhaustion in social workers.

In addition to a morning get-together with your team, conduct daily registrations with each employee, especially with those who work remotely. Keep them short, positive and relevant to their work so that they are perceived as annoying. Try changing registrations to include two employees at once. A great opportunity to help your employees feel positively connected to each other and also gives them a sense of transparency and belonging.

4. Maintain a balance of effort and reward

Johannes Siegrist, Senior Professor of Stress Research at the University of Dusseldorf working conditions with great effort / low reward as a significant cause of stress and negative health in the workplace. Her research shows that stress is exacerbated when people perceive that the physical and mental effort they are asked for exceeds the reward they receive.

At this point, your employees are asked to report significant changes, curves, and emotional situations. This noticeably increases their efforts and you need to make sure the effort is balanced. Apparently, not one of the three types of rewards stands out Zigrist. The other two are Esteem and Status Control, and they are equally, if not more, then important.

Esteem is created when leaders value and recognize the efforts of employees. This means that each employee does not doubt how much you understand, appreciate and appreciate the effort they put in. Status control is closely linked to the autonomy component of the Pink model and is created when employees feel in control of their work and their contribution is valued. It means listening to their thoughts and ideas and giving them the opportunity to contribute.

Strong, strategic leadership has never been more important

It’s hard to guess that your employees already have a short circuit and at some stage of emotional exhaustion. Given the current global environment, how could they not be?

Unfortunately, the relentless tsunami of negative stimuli will not end soon. The likelihood is that even if the health threat begins to decline, the economic consequences will still be in full swing. If left unattended, the continuing negative impact on your employees ’mental health and workplace health will only worsen as a result. There was never a time when strong, strategic leadership mattered more.

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